Keep your personal information up to date in the platform to ensure accurate communication and proper account usage. Updating your profile helps colleagues and stakeholders access the correct contact details and preferred settings.
Feature access
This feature is available to all ProductIP users across all plans.
Before you begin
Ensure you have access to your account and that your personal and contact details are accurate.
Video instructions
A short step-by-step guide will follow soon!
Steps
- Go to the wrench icon in the top right corner. A menu appears.
- Click on My Profile.
- Review General information, Contact information, and Address.
- Click Edit on the right side to update your general information, contact details, and preferred e-mail language.
- Click Save to confirm your changes.
Tips and best practices
- Keep your contact details up to date to avoid missed notifications.
Troubleshooting
- Changes not saved?
Ensure you click Save after editing your information. - Incorrect information still displayed?
Refresh the page or log out and back in again.
Still having issues? Contact ProductIP via helpdesk@productip.com.
FAQ
- Can I change my preferred e-mail language?
Yes, you can update your preferred e-mail language under Edit in your profile settings.
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